Please allow up to 72 hours for your request to be processed.
The purpose of the virtual exam is to enhance your pet’s overall healthcare experience, not to replace true physical exams.
Virtual exams are intended to be used for non-urgent, routine medical concerns.
You may request a physical visit to our clinic by calling the clinic’s telephone number noted on our website, particularly for more urgent matters. DO NOT REQUEST A VIRTUAL VISIT FOR URGENT MATTERS.
If medications are prescribed during your virtual visit, you may request to have instructions verbally reviewed with you. Please contact our office if a dose is missed for specific instructions on how to proceed.
Urgent matters that occur after our regular business hours should be directed to any of the local 24 hour emergency facilities located in the general area. For your convenience, here is a list of just a few, but please note that your options are not restricted to only these hospitals. There are many 24 hour facilities in the Los Angeles area.
ACCESS in Culver City
310-558-6100
9599 Jefferson Blvd.
Culver City, CA 90232
LAASER
323-800-8387
2500 N. San Fernando Road
Los Angeles, CA 90065
MASH
855-350-7387
6565 Santa Monica Blvd.
Los Angeles, CA 90038
